Asset Management Suite

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  • 1.  Asset Clean Ownership and Inventory Cleanup not Working?

    Posted Jun 14, 2016 03:44 PM

    it appears these tasks are not work, or maybe I don't understand what they should be doing.

     

    I have retired assets in the system and while I have clean ownership running every 12 hours and clean inventory daily.

    When I look at a retired computer it still has an owner and location everything assigned.

    Also not sure if inventory is supposed to clean out the add remove programs table or just the other software tables?

     

    Anything I should be checking or changing?



  • 2.  RE: Asset Clean Ownership and Inventory Cleanup not Working?

    Posted Jun 15, 2016 08:59 AM

    The Clean Ownership task schedule is to "correct" issues with the Asset User Owner association and the Ownership Details dataclass. This can be left at 12 hours and you probably will not see anything that you are expecting to see (clearing of Inventory) if that is what you are looking for.

    http://www.symantec.com/docs/HOWTO93898

    Inventory clearing is done via the Inventory Clean Up task schedule. What you want to be careful with here is what is in the 'Include' and 'Exclude' filters. For example, in my current environment, we clean up inventory on Disposed, Returned to Lessor, Retired and In Stock. In the 'Include' and 'Exclude' these resources, we have nothing. I have seen, on many occasions, that the 'Exclude' contains the All Computers filter. This will essentially cause this task schedule to do nothing because All Computers contains all computer where IsManaged =1.

    Here is more information on Inventory Clean-Up

    http://www.symantec.com/docs/TECH199402



  • 3.  RE: Asset Clean Ownership and Inventory Cleanup not Working?

    Posted Jun 15, 2016 10:16 AM

    Looks like neither of these tasks do what I was hoping.

     

    I was hoping that the clean ownership would remove the asset owner and maybe department.  I don't want a machine that is retired or sitting on a shelf in a stock room etc to still be assigned to an end user.

    And I am lookig to clean out inventory data of the add remove programs data classs since we typically use this for some software reporting.

     

    Any thoughts on how I can do these?  

     

     



  • 4.  RE: Asset Clean Ownership and Inventory Cleanup not Working?

    Posted Jun 15, 2016 10:27 AM

    Inventory cleanup WILL remove add/remove data classes. In fact, it clears a lot of Inventory data. I am fairly certain it will clear primary user, logged on account, etc.. as well. The KB below says it will clear "approximately 700...tables". This is what we use when we put a computer to In Stock or Retired. This will run at night and clear out the inventory from those machines. We dont want to keep it around.

    http://www.symantec.com/docs/HOWTO95110