Morning, or evening to everyone.
My organization is not that large but it is a very complex environment, this has caused some problems when we were implmenting 7.1. We want to move to 7.5, and I am hoping that I can with the help of you all find a better solution than we are using now.
Currently we have a very horizontal AD forest, 24 separate domains. We are trying to collapse and combine domains as much as possible but the process is slow and painful. In 7.1 we use a combination of LDAP and OU imports, that captures the majority, we run into limitations using LDAP, and managing OUs is a full time job as if one is deleted from AD, or a group is added we have to be told so we can add/remove that OU.
Other difficulties. Some people belong to more than one domain. This causes problems with support groups and duplicate customers in the database.
So to summarize:
24 separate domains
15000 customers
People may belong to multiple domains.
So how can I get my customers easily and accurately added imported into the system?
Any advice is much appreciated!
Teller