For Symantec Antivius 10 can you guys follow these steps after taking the backup of the registry.
Change the value of ImagePath at the following registry locations:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SAVRT
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SAVRTPEL
To:
\??\C:\Program Files\Symantec AntiVirus\savrt.sys
\??\C:\Program Files\Symantec AntiVirus\Savrtpel.sys
Verify the driver files exist at those locations
Note: The values must NOT be included within quotes "".
Hope this helps , good day