Endpoint Protection

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  • 1.  Auto-Protect Malfunctionning Ubuntu

    Posted Jul 13, 2018 05:21 AM

    Hi,

    We have several Ubuntu virtual machines running 16.04 and 14.04 with SEP 14.2 (managed by SEPM) installed on them however on each one the Auto-Protect module is reporting as malfunctionning. The version of SEP we are installing is the managed version: 14.2.758.0000.

     

    So far we've tried the following:

    1. Reinstall and reboot

    2. Install / update of build essential packages (libc6:i386), recompile AP module, reboot

    3. Various combinations of the above

     

    Does anyone have any ideas please on how to get AP working?

     

    Thanks,

    James



  • 2.  RE: Auto-Protect Malfunctionning Ubuntu

    Posted Jul 13, 2018 12:23 PM

    Are virus defs downloaded and installed? If so, download and run SymDiag for initial analysis.



  • 3.  RE: Auto-Protect Malfunctionning Ubuntu

    Posted Jul 16, 2018 05:51 AM

    Hi Brian,

    Thanks for the response, yes the virus definitions are reporting as up to date in the SEPM console for most of the affected servers. I think i'm gonna struggle to find a server that i can run the diagnostics file on and post on the forum due to security so might have to log this one with support unless you can think of anything else?

    Cheers,

    James