Endpoint Protection

i just try backup my sep, and succesfully and then i try to restore sep database to another server, and then any issue, my issue is : why client-client in new server is no update? but in sep manager date is update, how to update client2 in new server

thx all

is the client communicating with the SEPM? Does the client update from SEPM, collect the sylink log to check more details.

Port is open for client communication to new server from firewall???

Client/server communication is bi-directional for 8014/443. The SEPM needs to talk to the client to push out policies/updates, etc

See this article

https://support.symantec.com/en_US/article.TECH163787.html

For information: in SEPM definitions is no update, but in client is update,

you need to check the livupdate settings of your client

under policies - liveupdate check what you have configured for your clients, looks like you have configured the clients to get the updates from internet directly

I need clarification:

Are the SEP clients connecting to the SEPM and updating but the client on the SEPM is the only one not updating?

yes, not only one is update in server manager, but the client is update, actually information in manager has not same with the client