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Black List Removal 198.204.254.221

  • 1.  Black List Removal 198.204.254.221

    Posted Apr 12, 2017 04:20 PM

    Can somebody from Symantec read this? Please I need a fix.

    I'm receiving the same error when my email server try connect with other email server with synmatec products.
    The error is 554 5.7.1 You are not allowed to connect.
    My email server IP is 198.204.254.221 and 198.204.254.222

    I have submitted the email server IP for invetigation on http://ipremoval.sms.symantec.com/lookup/ but all remain the same,  I get message "The IP address 198.204.254.221 has already been submitted for investigation." and with ip 198.204.254.222 I have submited any times too.

    Boths server are normal customers email server.I got IPs form datacenter one month ago and still I cant clean from synmatec successfully.

    I tryed many times submit both IPS for invetigate but I can't get succefull delist. Please can you help me?

    Thank you!