Email Security.cloud

Hello,

We are in the process of preparing the following ranges for legitimate clients and noticed a number of IPs in the ranges are currently blacklisted despite being un-assigned for a period of months:

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138.128.175.80/28

IP:138.128.175.80:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.80
IP:138.128.175.81:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.81
IP:138.128.175.82:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.82
IP:138.128.175.83:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.83
IP:138.128.175.84:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.84
IP:138.128.175.85:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.85
IP:138.128.175.86:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.86
IP:138.128.175.87:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.87
IP:138.128.175.88:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.88
IP:138.128.175.89:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.89
IP:138.128.175.90:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.90
IP:138.128.175.91:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.91
IP:138.128.175.92:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.92
IP:138.128.175.93:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.93
IP:138.128.175.94:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.94
IP:138.128.175.95:RBL:Symantec:reputation:Bad:Link:http://investigate.brightmail.com/lookup/?currentIP=138.128.175.95

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Can we have these blocks mitigated as soon as possible?

Thanks!

Hello,

We haven't received a response regarding this issue.

Regards,

Hello,

We hope you are well today.

We are reaching out to you again because it appears that we have still not received a response from you. Please provide us with an update concerning what has been done to move forward. If we do not hear from you we will be following up with you again.

We look forward to your reply.

Best Regards,

Hello Abuse Team,

Our apologies for the delay in responding to your post. I understand your concern and I reviewed your IPs against our Email Security.Cloud systems and they are not actively being blocked. However for an investigation to occur on the result of the lookup on the broader Symantec Spam Intelligence lookup page, you can send an email to have our threat analysts review these IPs and provide you feedback. This is done by sending an email with all relevant information to the below email address.

Investigation@review.symantec.com

For more details, please see the below article.

https://support.symantec.com/en_US/article.TECH82881.html

Regards,
    
Ben Beaulieu
Sr Technical Support Engineer

Hello,

I have sent an email to the requested email address.

Regards,

Hello,

We have not received a response from the email yet. Is there a problem?

Regards,

Buen día,  nosotros tenemos el mismo problema, por favor  puedes revisar nuestra IP para sacarla de sus listas negras 

nuestra IP es  

107.161.177.162

https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a107.161.177.162&run=toolpage],