Endpoint Protection

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  • 1.  Blocked remote connection

    Posted Jun 06, 2012 09:17 AM

    Hello,

    We have set up a rule in Symantec Endpoint Protection Manager to allow remote connections but it is still blocking it for some reason.

    What do I have to do to make remote connections working?

    Thank you.

     

    Attila



  • 2.  RE: Blocked remote connection

    Posted Jun 06, 2012 04:07 PM

    Have you checked the FW logs to see if the traffic is getting blocked by another rule above? You can test this by moving the "allow remote" rule up the list and see if the issue goes away.



  • 3.  RE: Blocked remote connection

    Posted Jun 06, 2012 04:14 PM

    Hi;

    Can you please send the screen shut of the firewall policy which you applied.

     



  • 4.  RE: Blocked remote connection
    Best Answer

    Posted Jun 06, 2012 04:46 PM

    Make sure the machine is listening on 3389 and it is not blocked.

    You can use telnet so see if it blocked.

    You can use netstat -ano to check the ports that are listening.