Please help.

previously i install server management suite and the installation failed due to problems in the sql user. then i uninstall all the product but can not uninstall Altiris Altiris Software Management Solution.
then i install new again and create a new database, all installed except for Altiris Software Management Solution

How to remove the solution from Symantec Installation Manager manually so i can reinstall again.

Check this artical

What are the steps to manually uninstall the Deployment Solution (NS View)?

thanks, i have do that but still error.

hi,

check this thread

https://www-secure.symantec.com/connect/forums/agent-update-not-running-error-1603

https://www-secure.symantec.com/connect/forums/error-1603-during-script-execution-bat-file-runs-fine-manually-what-gives

Chek this

You receive an "error 1603: A fatal error occurred during installation" error message when you try to install a Windows Installer package

http://support.microsoft.com/kb/834484

Are you logged on to the console session (mstsc /admin) as the application identity? Is that application identity account also a local administrator on the box?

What errors appear in the Altiris Log Viewer when you attempt uninstallation and it fails?

solved. reinstall OS