File Share Encryption

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  • 1.  Cannot add users nor access the File Share Encryption folder.

    Posted Jan 12, 2018 08:51 AM

    Hi,

    I have purchased Symantec Encryption Desktop through our supplier but configuring it for my needs seems to be a challenge.

    I have been trying to configure the File Share Encrytpion part of PGP Desktop. Ihave downloaded the Public Key I am to use for the encryption of the files and imported that into the PGP keys > All Keys section. Then I click into the File Share Encryption section and am able to add a folder which starts the Wizard, I enter a folder path and a description and then click next. I can see the public key I imported before and select that in the adding users screen and click add, I don't have a signing key so I leave this blank and complete the folder encryption process. I can't open this folder, and therefore I can't place any files within it for them to be encrypted. Could you help me please? I thought it was something to do with users so I tried to add a user but these options are greyed out. 

     

    My goal: I want to end up with an accessible folder where I can place files which will be auto encrypted and which I will be able to move the files onto another location.

     

    Thanks,

     

    George

     



  • 2.  RE: Cannot add users nor access the File Share Encryption folder.

    Posted Jan 15, 2018 12:39 PM

    Ok, so after being a bit of a noob, I discovered that I needed to create my own private key in PGP Desktop which allowed me to then add the user of the new key to the secured folder. Also, this allows me to Sign the Public PGP key I need to use.

    Hopefully will save someone else some time.

    Thanks,

    George