Endpoint Protection

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  • 1.  Cannot find computer when deployment wizard searches

    Posted Sep 23, 2014 12:35 PM

    Hello,

     

    I have a sepm 12.1.4 installed  with one sep client on server.

    I am trying to add another client. I am using the deployment wizard...but the computer i am looking to install sep client to, is not listed under my workgroup in the deployment wizard. Neither could I add it if I specify is name or IP

    I verifed that I am able to ping and resolve the names.



  • 2.  RE: Cannot find computer when deployment wizard searches
    Best Answer

    Posted Sep 23, 2014 12:36 PM

    See here, ensure it's setup correctly per these guides:

    Preparing Windows operating systems for remote deployment

    Steps to prepare computers to install Symantec Endpoint Protection 12.1.x client

    Prepare Windows Vista, Windows 7, or Windows Server 2008 / 2008 R2 computers: Windows User Access Control blocks local administrative accounts from remotely accessing remote administrative shares such as C$ and Admin$. You do not need to fully disable User Account Control on the client computers during the remote deployment if you disable the registry key LocalAccountTokenFilterPolicy. For more information, see the following Microsoft Knowledge Base article: http://support.microsoft.com/kb/951016

    You must also perform the following tasks:

    • Disable the Windows Firewall, or configure the firewall to allow the required traffic.
    • Disable the Sharing Wizard.
    • Enable network discovery by using the Network and Sharing Center.
    • Enable the built-in administrator account and assign a password to the account.
    • Verify that the account has administrator privileges.
    • Disable or remove Windows Defender.


  • 3.  RE: Cannot find computer when deployment wizard searches
    Best Answer

    Posted Sep 23, 2014 12:47 PM

    See this articles

    Client operating system

    Configuration required

    Windows XP in a workgroup

    Disable simple file sharing. Simple file sharing may prevent deployment of client software.

    Windows Vista, Windows Server 2008, and Windows 7

    • Disable the File Sharing Wizard.

    • Enable network discovery by using the Network and Sharing Center.

    • Verify that your account has elevated user rights.

    Windows Vista, Windows Server 2008, and Windows 7 in an Active Directory domain

    The account used to deploy client software must be a domain administrator, and have elevated privileges on the client computer

    About preparing Windows computers for remote deployment

    Article:HOWTO26649 | Created: 2010-01-08 | Updated: 2010-01-15 | Article URL http://www.symantec.com/docs/HOWTO26649


  • 4.  RE: Cannot find computer when deployment wizard searches

    Posted Sep 23, 2014 01:40 PM

    Is this on a VM ?



  • 5.  RE: Cannot find computer when deployment wizard searches
    Best Answer

    Posted Sep 24, 2014 01:11 AM

    Check the article

    Browse Network in the Client Deployment Wizard for SEPM does not show list of computers in the Network.

    Article:TECH190901  | Created: 2012-06-13  | Updated: 2013-05-16  | Article URL http://www.symantec.com/docs/TECH190901

    https://www-secure.symantec.com/connect/articles/overview-push-deployment-wizard-symantec-endpoint-protection-121



  • 6.  RE: Cannot find computer when deployment wizard searches

    Posted Sep 24, 2014 03:42 AM

    Is the Computer Browser service started on the SEPM server? (http://support.microsoft.com/kb/188001)

    Also, you may want to disable the firewall on the client computer before searching for that computer from the Deployment Wizard.

    Are you able to find any other computer?



  • 7.  RE: Cannot find computer when deployment wizard searches

    Trusted Advisor
    Posted Mar 16, 2015 05:38 AM

    Marking this post up with split solution as lots of good info here. Thanks all!

    Ian./