Endpoint Protection

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  • 1.  cant access My support service portal

    Posted Jan 13, 2010 01:34 AM
    Hi

    I have a log in problem with my Support portal of symantec https://mysupport.symantec.com/index.html

    I cant log into the portal with my support number in my license certificate...

    screen shot hooked...

    my support error.JPG


  • 2.  RE: cant access My support service portal

    Posted Jan 13, 2010 01:39 AM
     Call Support and the first person you hit should be able to provide you your technical contact id.


  • 3.  RE: cant access My support service portal
    Best Answer

    Posted Jan 13, 2010 01:45 AM
    Symantec says..
    Your feedback is important to us. We carefully review all customer feedback and often make improvements to our site and support services based on customer feedback. 
     http://www.symantec.com/feedback/comment.html


  • 4.  RE: cant access My support service portal

    Posted Jan 13, 2010 06:53 AM

    Thank You,

    I have successfully logged in my issue with the link suggested by you.