Endpoint Protection

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  • 1.  Cant Connect to SEPM Console. Service keeps stopping.

    Posted Dec 11, 2018 01:45 PM

    DB VALIDATOR LOG:
    2018-12-11 13:36:28.432 THREAD 1 INFO: logger initialized ...
    2018-12-11 13:36:28.432 THREAD 1 INFO: SEPM Server Home:[D:\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Tools\..\tomcat]
    2018-12-11 13:36:28.713 THREAD 1 INFO: Initialized the database.
    2018-12-11 13:36:28.900 THREAD 1 SEVERE: Error occurred.
    java.lang.NullPointerException
        at com.sygate.scm.tools.ludbfix.XmlValidator.detectBrokenLinks(XmlValidator.java:201)
        at com.sygate.scm.tools.ludbfix.XmlValidator.<init>(XmlValidator.java:136)
        at com.sygate.scm.tools.ludbfix.XmlValidator.main(XmlValidator.java:560)
     

     

    The server doesnt appear to be connecting to the DB. I need assistance getting this resolved. 
    Attempted to add a replication server. Need to determine if DB is corrupt. 


    Thanks in Advance. 



  • 2.  RE: Cant Connect to SEPM Console. Service keeps stopping.
    Best Answer

    Posted Dec 12, 2018 08:31 AM

    Thank you! I ended up restoring the database from Monday's backup. I appriciate your help.



  • 3.  RE: Cant Connect to SEPM Console. Service keeps stopping.

    Posted Dec 12, 2018 02:03 PM

    A couple of services need to be started as well as disabling Windows Firewall and Defender. Start Remote Procedure Call(RPC) and Remote Registry before push install.

     

     

     

     

     

     

     

     

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