File Share Encryption

 View Only
Expand all | Collapse all

Can't Create Disk Administrator Passphrase the Page you're looking for doesnt exist

  • 1.  Can't Create Disk Administrator Passphrase the Page you're looking for doesnt exist

    Posted Jul 25, 2017 01:24 PM

    Hello,

    We are working on testing out the trial of Symantec Encryption Server. Our goal is to ensure the administrators are able to decrypt all drives.  Under Consumer > Default policy > Desktop > Drive Encryption > Symantec Drive Encryption section

    Check the box for 'Encrypt Drive Encryption disks to a Disk Administrator Passphrase' click the 'create' button and I receive a website that states 

    Looking for something?

    The page you're looking for doesn't exist.

    Please contact the administrator of this server if you think you reached this page as a result of a more serious error

     

    I have restarted all services and also created a new policy, which has the same issue. Please advise whats going on here. How can I acheive what we are looking for?

     

    Thanks. 



  • 2.  RE: Can't Create Disk Administrator Passphrase the Page you're looking for doesnt exist

    Posted Jul 26, 2017 02:42 PM

    I found that this was due to me being logged in with an administrator level account instead of a super user account. When logged in with super user I am able to add this passphrase.