Endpoint Protection

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  • 1.  Can't install SEP 14.0.1904 on clients running Windows 10 1709

    Posted Apr 20, 2018 06:06 PM

    I have a client that is getting some new computers & want SEP installed on it. I managed to get the Endpoint manager installed on their server running Windows 10 1709.

    But I can't get the client software (14.0.1904) installed on the workstations. It is running the same version of Windows as the protection manager. I keep getting an error that the "App isn't compatible with this version of Windows."

     

    How do I fix this? From what I've found online, 14.0.1 should work on Windows 10 1709



  • 2.  RE: Can't install SEP 14.0.1904 on clients running Windows 10 1709

    Broadcom Employee
    Posted Apr 20, 2018 07:15 PM

    Hello Bohdan,

    You are running the original release of SEP 14, which was not tested against Windows 10 1709.  Support for that release of Windows 10, was added in SEP 14 RU 1 build 14.0.3752.1000.

    What's new for all releases of Symantec Endpoint Protection 14.x
    HOWTO124730 April 17th, 2018 http://www.symantec.com/docs/HOWTO124730


    Endpoint Protection support for Windows 10 updates and Windows Server 2016
    TECH235458 April 6th, 2018 http://www.symantec.com/docs/TECH235458

     

    Thanks,

     

     

     



  • 3.  RE: Can't install SEP 14.0.1904 on clients running Windows 10 1709

    Posted Apr 20, 2018 07:30 PM
    Latest version is 14RU1 MP2. Go with this version and you should be set.