Symantec IT Risk and Compliance Product Group

I was curious if there were any clients that currently have the CCS Data Collectors (RMS Console and Information Server) product hosted in a terminal service environment?

We currently have about 10 end-users who have the data collectors components installed locally on their desktop and about anohter 10 requests for more desktop installs. With a scheduled release of the quarterly PCU's this makes for quite a daunting maintanance task. We ideally would like to install the Data Collectors component in a Terminal Service environment and then have the share desktop shortcuts to the end-users who require access.

The CCS 10.5 documentation references using Terminal Services or RDP  to install the RMS Console and IS on a remote computer but it does not explicitely state the ability of the product to be hosted in a terminal server environment.

Have any clients had any success installing the client in a Terminal Server / multi-user envrionment?

I have the RMS on my local desktop as well as on the IS.  I have had 2 users RDP into the IS server and open consoles no problem. Not sure about 10?  I guess it depends on how many you give RDP too and of course unless you have specified QE's your gonna have conflict with 10 different jobs running.

Ive been on CCS back when it was bindview 8.0 and as for quarterly releases I would not do it unless you run into an issue or you just like the pain???

Its the 1st thing support tells you to do but I know they are just hoping it fixes your problem before they have to read the KB articles to you.

The users do not all authenticate via RDP. The RMS data collectors (only) is installed on their desktops. The scenario I want to put in place is to install the RMS data collectors (only), not the information server on a Terminal Server host with multi-user access. If RMS is complatable for being installed on a terminal server then theoretically I could put virtual installs on individual desktops and simulate the desktop install environment.