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  • 1.  ChangeManagment Group of Testers

    Posted Feb 21, 2017 05:35 AM

    Is it possible to assign the testing Task to more then one person? And wait for complete the Task of all Persons in a testinggroup?

    Thank you for Helping



  • 2.  RE: ChangeManagment Group of Testers

    Trusted Advisor
    Posted Apr 25, 2017 03:35 AM

    Hi,

    Unfortunately, this is not available out of the box for Change Management.

    To achieve this you would need to request an open version of the Change Management project from Symantec, then possibly require assistance from a Symantec Partner that has workflow experience to make the required changes. 

    If the request isn't urgent, you could raise an idea for this and Symantec may take this into consideration for the next release of Symantec ServiceDesk. The link for the Ideas section is below. There is a button to the top left for Post New to create one.

    https://www.symantec.com/connect/product/servicedesk?filters=type:idea

    Thanks