Data Loss Prevention

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  • 1.  Changes from DLP 11 to 14.5 - Instant messaging

    Posted Sep 05, 2017 10:49 AM
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    New admin in DLP and migrating from an old DLP 11 version to DLP 14.5 and the IM's for the Endpoint is missing the checkbox while the Network is still there when trying to create the new policy rule for "Protocol or Endpoint Monitoring". Checked the agent configurations between the two and it is available in 11 but not in 14. Tried searching for a release note on this and haven't found it yet.

    Was this removed in 14? Seems it was in 12. Or is there another place to enable IM for the Endpoints?



  • 2.  RE: Changes from DLP 11 to 14.5 - Instant messaging
    Best Answer

    Trusted Advisor
    Posted Sep 05, 2017 08:04 PM

    Pfunk,

    The reason why is that the use of Meassaging agents has gone away, in addition the Messaging Agents started using encryption and trying to keep up with these and creating plugins for each of them is a lot of work.

    So based on that and over the years we have seen that the use of Yahoo Messenger and the like is VERY low in companies.

    More and more fo them do NOT allow them to even be installed.

    Good Luck

    Ronak

    Please marked solved when possible



  • 3.  RE: Changes from DLP 11 to 14.5 - Instant messaging

    Posted Sep 06, 2017 08:48 AM

    Thanks for the update! Makes sense and that is what I was thinking.