ServiceDesk

Does anyone know how to change the data fields the satisfaction survey can read/save?

The current get/save satsifaction survey data components have 5 fields (including an overall score field).

I want to add additional fields to this so I can ask additional questions in the survey, but cannot see how to do this, as the component comes as part of the standard IM/SD library.

Anyone got any suggestions/knowledge?

Thanks

Steve

The built in survey is limited to what you already see. In order to add or remove questions, you'll need to start generatoring your own custom components and probably a SQL table to store the results in. The good news is that by duplicating the existing survey project, you have a great template to build from.

Hi,

Thanks for that. As I thought and somewhat frustrating, though the copy and amend policy is one I go for. Would be good to be able to copy the database table read/write etc. project and amend this rather than having to create from scratch...

Cheers 

Steve!