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CLEAN WIPE - PLEASE HELP"

  • 1.  CLEAN WIPE - PLEASE HELP"

    Posted Dec 02, 2013 08:25 PM

     To the following on this community, this is a open letter please, please help this novice remove(Clean Wipe) from his operating

    system. It's causing me more trouble than one would want to explain. Any help would be appreciated. It pops up on my system and it

    keeps installing constantly. Thank you.

     

    ronsmuseum@yahoo.com



  • 2.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 02, 2013 08:27 PM

    Cleanwipe is a SEP removal tool. What is the exact issue. Also, what version of Cleanwipe are you using? The lastest version came with RU4.



  • 3.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 02, 2013 08:41 PM

    I have no idea what you are talking about. I am trying to remove SEP from 2/18/13....449MB. I am unable to

    unstall the program. That is all I can tell you.



  • 4.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 02, 2013 09:07 PM

    Check your Inbox for further details regarding Cleanwipe.



  • 5.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 02, 2013 11:15 PM

    Please call support to get this tool

    How to create a new case in MySymantec

    http://www.symantec.com/business/support/index?page=content&id=TECH58873

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_t...



  • 6.  RE: CLEAN WIPE - PLEASE HELP"

    Trusted Advisor
    Posted Dec 03, 2013 06:11 AM

    Hello,

    I would suggest you to follow the Manual Uninstall Procedure.

    Check this Article:

    Manual uninstall documents for Symantec Endpoint Protection

    http://www.symantec.com/docs/TECH164769

    You may need to contact Symantec Technical Support and create a case for Latest CleanWipe Tool.

    Check these Steps below:

    How to create a new case in MySymantec

    http://www.symantec.com/business/support/index?page=content&id=TECH58873

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_t...

    Hope that helps!!


  • 7.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 06, 2013 11:52 AM

    Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

    associated with this Coporation.



  • 8.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 06, 2013 11:53 AM

    Did you check your Inbox here on Connect? You need to...



  • 9.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 06, 2013 12:35 PM

    Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

    associated with this Coporation.



  • 10.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 06, 2013 12:35 PM

    Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

    associated with this Coporation.



  • 11.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 06, 2013 12:36 PM

    Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

    associated with this Coporation.



  • 12.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 06, 2013 12:36 PM

    Is there anyone that can help me get rid of Symantec Endpoint Protection, that is not a representative or

    associated with this Coporation.



  • 13.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Dec 06, 2013 12:39 PM

    Did you check your Inbox? I sent you a PM earlier this week.

    Untitled.jpg



  • 14.  RE: CLEAN WIPE - PLEASE HELP"

    Posted Feb 22, 2014 09:16 PM

    Do you need more assistance with your problem or were you able to get it resolved?

    If you could post an update for followers of this thread that would be most helpful.

    Otherwise, if resolved, you can close the thread out by clicking the "Mark as solution" link at the bottom left on the most helpful post.

    Thanks and take care,
    Brian