Endpoint Protection

I have noticed that if a client PC has not been switched on for some time (possible a month) it drops off SEPM, and does not show up in any of the reports from SEPM.

Whenever the client PC is turned on, it will automatically be added back into SEPM.

Is there a way to prevent clients from dropping out of SEPM after a prolonged period of not being used.  I would like SEPM to be a complete record of all clients, reporting on absence machines so that we can address them.

Regards

Eamonn

In the SEPM go to Admin > Domains > Edit Domain Properties and uncheck Delete clients that have not connected for specified time > click ok.

You will have to manually delete any machines manually that have been taken off the network or you can increase the days on this and any machines that have been offline after that time would then auto vanish from the SEPM.  

Perfect, thanks, was looking around for this setting and gave up.

all sorted.

Glad to help :) 

By default, inactive client records are deleted after 30 days, if inappropriate for your environment this setting can be changed in the Local Site Properties.

Refer this guide to follow the steps: How to configure the number of days after which inactive clients are deleted from the SEPM database

http://www.symantec.com/docs/TECH93732