Client Management Suite

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  • 1.  Client Management Suite Installation

    Posted Apr 03, 2011 09:21 AM

    I am tryin to install Client Management Suite.

     

    I am using SIM and then I seltect CMS. It dowloads a 3.21 GB file.

     

    When I run the setup file, it extracts the file and then it says it will launch the setup. However the same screen comes up which gave me the same option to select the components, which came at the first place.

    Let me know, if I am doing something wrong.

     

    Server: Win 2008 32 bit

     



  • 2.  RE: Client Management Suite Installation

    Posted Apr 03, 2011 04:09 PM

    Choose install new products after you install SIM.  It sounds like you chose the Create an installation package option, which downloads the solutions you select and packages them for an offline installation on a different server.  That's why when you run the package you created you're right back where you started.  If you had created an offline package, the next step would be to choose 'Install new products.'

    http://www.symantec.com/business/support/index?page=content&id=HOWTO9795

    Does this help?



  • 3.  RE: Client Management Suite Installation

    Posted Apr 04, 2011 01:06 AM

    this version is only supported on Windows 2008 R2 x64 bit.



  • 4.  RE: Client Management Suite Installation

    Posted Apr 04, 2011 09:49 AM

    The option is not highlighted.

     



  • 5.  RE: Client Management Suite Installation

    Posted Apr 04, 2011 11:24 AM

    Actually, I think it's supported on either Server 2003 32-bit (to install 7.0 solutions) or Server 2008 R2 64-bit (to install 7.1 solutions).  What OS are you using, Geek786?



  • 6.  RE: Client Management Suite Installation

    Posted Apr 04, 2011 01:32 PM

    Windows 2008 32 bit



  • 7.  RE: Client Management Suite Installation
    Best Answer

    Posted Apr 04, 2011 01:35 PM

    This combination of OS and architecture is not supported.  You will want to rebuild with Server 2008 R2 64-bit.



  • 8.  RE: Client Management Suite Installation

    Posted Apr 04, 2011 01:47 PM

    Is it mentioned anywhere?

     

    I built a 2008 R2 last month and I was told by Symantec that its not compatible with R2 and now the new version is not compatible with 2008 32 bit. :)

     

    Thanks for the advice, I'll check on R2.



  • 9.  RE: Client Management Suite Installation

    Posted Apr 04, 2011 01:54 PM

    Yes, this is documented in the platform support matrix:

    http://www.symantec.com/docs/HOWTO9965