Endpoint Protection Small Business Edition

 View Only

  • 1.  Clients agent unable to Update

    Posted Oct 03, 2016 12:07 PM
      |   view attached

    I'm having issues updating the agent on 50 of our client machines. We've notice that a lot of the machines have this current status:

    Operating System:
    Windows 7 (x86)
    Platform Version:
    3.00.00.2701
    Status:

    Offline

     

    Is there any way of fixing this ?

     

     

     

     



  • 2.  RE: Clients agent unable to Update

    Posted Oct 03, 2016 04:44 PM

    Download and run the SymDiag tool to do error checking on one affected client:

    Download SymDiag to detect Symantec product issues