Client Management Suite

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  • 1.  Clients are all showing as Checking for new tasks, but not getting new tasks

    Posted Mar 19, 2012 11:16 AM

    It appears that my clients are all getting stuck with the status "Checking for new tasks" but when new tasks are sent out, they don't seem to be getting them unless I manually check for tasks.  I am on 7.1 SP2 and this started after the upgrade.  I have tried clearing the .XML files from the task folder in the agent and reset and updated the agents.  Any ideas?



  • 2.  RE: Clients are all showing as Checking for new tasks, but not getting new tasks

    Posted Mar 19, 2012 02:23 PM

    Unsure if it might be related but support could tell you more about the related eTrack.

     

    2659363

    Client Task Agent shows multiple running tasks. No new tasks accepted.

    This is resolved with the newest SP2V3 rollup.



  • 3.  RE: Clients are all showing as Checking for new tasks, but not getting new tasks

    Posted May 17, 2012 01:51 PM

    Do you have multiple Site Servers?



  • 4.  RE: Clients are all showing as Checking for new tasks, but not getting new tasks

    Posted May 18, 2012 05:24 AM

    This is a problem with the Task server try upgrading it or just re-install it.



  • 5.  RE: Clients are all showing as Checking for new tasks, but not getting new tasks

    Posted May 18, 2012 10:40 AM

    Try to  get the tasks set up on another packaging server and see if it works.