Endpoint Protection

 View Only

  • 1.  Clients can not take update from symantec server

    Posted Jun 04, 2009 06:11 AM
    Hi...

    In my organization one symantec server and and many clients....

    Clients can not updated from 29.5.2009.

    Version : Symantec Endpoint Protection 11.0.400.2295  MR4

    Plz guide me why clients can not update from server.

    Before 29.6.2009 updation of clients was uptodate..

    Plz help....me...........

    Thanx......

    ------> Kailas


  • 2.  RE: Clients can not take update from symantec server

    Broadcom Employee
    Posted Jun 04, 2009 06:40 AM
    hi,
    did you check if the server is updated with the latest definition. If server updated, can you check client communicating with the server. If yes, you may need to check if the client definitions are corrupted.

    Try downloading the latest JDB file on the server(SEPM) and see if the client's get the update.

    Cheers
    Pete


  • 3.  RE: Clients can not take update from symantec server

    Posted Jun 04, 2009 06:51 AM
    Hi Pete,

    Server is not updated with latest dafinition & client communication with server is also uptodate....

    Server & Client was updated on 29.5.2009...

    what's the problem with server settings..... plz help.....


    thanx in advance....


    -----> Kailas


  • 4.  RE: Clients can not take update from symantec server

    Posted Jun 04, 2009 07:00 AM
    Try downloading jdb file on the server

    How to update definitions for Symantec Endpoint Protection Manager using the .jdb file

    Also check Log.LiveUpdate on the server for errors.