Endpoint Protection

Good day All!

This may be a stupid question but any help would be great,

Our scenario is such:

We currently have a  SEP 11.0.3 ( I know we are a little behind :-) ) install that all our clients subscribe to and all is running well, 
We have however recently decided on moving our SEP install to a new server and at the same time upgrading to the latest version (11.0.5).

We have decided to go with a new 'clean' install as we believe our old install maybe slightly suspect and would prefer to start fresh.

This is however where the problem started, we have setup SEP 11.0.5 without any problems, configured all our policies, groups, install packages, etc...

However when attempting to 'push' a new client install package(v 11.0.5) to the client pc's, the client uninstalls  the old version and installs the new version
without issue, but does not seem to 'drop' the old sylink, thus after the install completes it still communicates / registers with the old SEP 11.0.3 server.

I have tried both interactive and silent installs aswell as rebooting the pc after the install to now avail. (all installs are run with full admin rights.).

I can manually run a sylink drop and this cause the client to look at the new server as expected.

Is there possibly something I have missed so as to get the clients to look at the correct server (v 11.0.5) once they have finished the 
new client install??

Any info would be much appreciated!!
 

when creating the package just follow these steps.

i think you missed these steps.

How to restore/retain client-server communication using custom installation settings without having to use the sylink drop tool.


http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008052008163148

 Good day!

Thanks very much!! 
That has resolved my problem...

I had completly overlooked that setting, so I do feel a bit dumb, However
I am much appreciative for the help!!

Cheers!

Thank you
please mark the post as resolved so the we can keep this forum in an organized way :)