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Clients not updating when Network Application Monitoring is Enabled

  • 1.  Clients not updating when Network Application Monitoring is Enabled

    Posted Aug 14, 2017 01:59 PM

    Hi, I was trying to enable network application monitoring so I can "Allow and Log" when an application change is deteced on client computers. But when I enable network application monitoring, I notice the policy doesn't update on all of the clients computers (stays at the old policy serial number). When I disable network application monitoring, the policy starts updating again. I am running SEPM 12.1.7061.6600 on Windows Server 2016. Any help on this would be appreciated.

    Thanks



  • 2.  RE: Clients not updating when Network Application Monitoring is Enabled

    Posted Aug 14, 2017 05:45 PM

    I've not heard of this happening before, definitely odd. You may want to try with the latest version 12.1.6 MP8 to see what the result is. Otherwise, I'd suggest getting a case open with Symantec support.