Endpoint Protection

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  • 1.  Clients status offline

    Posted Nov 22, 2017 01:58 AM
    Hi All, Few months back we have updated to 14.1 MP1 from 12.1.6. Everything was working fine till past few weeks and now we are observing the issue of end clients going offline due to any of the component malfunctioning. We repair the client and after some time again it shows the same error. Please let me know if we can have any workaround for this issue.


  • 2.  RE: Clients status offline

    Posted Nov 22, 2017 12:22 PM

    You'll probably need to enable sylink logging as well as run SymDiag and enable advanced logging to provide some logs to support.

    Another quick workaround may be to cleanwipe the system and install RU1 fresh.