Endpoint Protection

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  • 1.  Clone Prep Tool broken on 12.1.5?

    Posted Nov 11, 2014 11:35 AM

    Installed SEP 12.1.5 with AV only modules to a 64b Windows 7 virtual machine. When I go to run the client side clone prep tool I get a dialogue box "cleanupclone" that says the following:

     

    Failed: Unable to Get Install path.

    Please check if SEP was installed successfully

     

    I checked, and set was installed and showing up in the manager.

     

    I am thinking with all the new changes with 12.1.5, a new clone prep tool may be needed. 



  • 2.  RE: Clone Prep Tool broken on 12.1.5?
    Best Answer

    Posted Nov 11, 2014 11:36 AM

    Correct. Does not work for 12.1.5, see this thread about it:

    https://www-secure.symantec.com/connect/forums/builidng-new-image-trying-put-ru5-image-client-prep-tool-not-working

    ...and possible workaround:

    https://www-secure.symantec.com/connect/forums/builidng-new-image-trying-put-ru5-image-client-prep-tool-not-working#comment-10511871



  • 3.  RE: Clone Prep Tool broken on 12.1.5?

    Posted Nov 20, 2014 11:56 AM

    Should work for 12.1.5 now, see here for the update:

    http://www.symantec.com/docs/HOWTO54706