Client Management Suite

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  • 1.  cms 7 thinpad t410

    Posted Dec 20, 2010 04:21 PM

    hello all

    currently we have gotten and deployed thinkpad's T410's . currently they will not show information like model type and other hardware specific information.

    any ides on where i need to be looking or to do, so this information will/can be gathered.

     

    thanks



  • 2.  RE: cms 7 thinpad t410

    Posted Dec 20, 2010 08:49 PM

    This happens sometimes when Vendors "forget" to populate this in their BIOS.

    Verify this is in the BIOS and that there are not missing fields in there.



  • 3.  RE: cms 7 thinpad t410

    Posted Dec 21, 2010 06:38 AM

    If you goto reports, discovery & Inventory, cross platform, hardware. does it show details in there for T410s - I deploy T410s and have a lot of info about them.

    Have you pushed out the inventory agent to all machines? Is the policy tunred on?

     



  • 4.  RE: cms 7 thinpad t410

    Posted Dec 21, 2010 11:11 AM

    checked in the bios the data and it's there

    they were not listed in he cross platform, hardware

    so i forced a inventory to run

    waitng for it to finish running.



  • 5.  RE: cms 7 thinpad t410

    Posted Dec 24, 2010 01:52 PM

    when i go back and look

    i'm still not seeing alot of data on them listed.

    thoughts.



  • 6.  RE: cms 7 thinpad t410

    Posted Dec 31, 2010 08:49 AM

    Do have the Inventory plugin installed on these machines ?



  • 7.  RE: cms 7 thinpad t410

    Posted Dec 31, 2010 09:16 AM

    yes it's there



  • 8.  RE: cms 7 thinpad t410

    Posted Dec 31, 2010 09:41 AM

    If you click Home,  discovery & Inventory, Inventory.  Do you have inventory Policy status showing at the bottom. Are they on ? Is it just the T410s that are not showing. ?



  • 9.  RE: cms 7 thinpad t410

    Posted Jan 04, 2011 04:56 AM

    Just reviewing my processor information picked up by the Inventory solution.

    Processor on the T410 is Intel core i5 M540
    Altiris reports this as PII.
    where does altiris get its info from ? windows or the BIOS ? anyone ?

    Joe.