Endpoint Protection

Hi everyone,

I'm thinking about using Symantec's products but I have a few questions about them. To be more certain, I have a few questions about the communication between the client (the endpoint) and the cloud.

- How often do they communicate?

- Can I set this time interval to a desired value?

- If yes, what are the limits?

- Can both sides start communication, or only one of them?

Thanks for the answers

- How often do they communicate?

It depends on how long you set the heartbeat interval. Default is 4 hours.

- Can I set this time interval to a desired value?

Yes.

- If yes, what are the limits?

The farthest that can be configured is 48 hours.

- Can both sides start communication, or only one of them?

Yes.

In Push mode the SEPM pushes updates down to the clients.

In Pull mode the clients initiate communication and pull down updates.

Hi,

Can you clarify if this question is in relation to Symantec Endpoint Protection clients or Symantec IT Management Suite Clients?

Thanks

Hi,

It's about Symantec Endpoint Protection