Deployment Solution

Just wondering if anyone else is having issues modifying computer configurations on Windows 7 64-bit systems using DS 6.9?  After changing settings and hitting OK, the job scheduling window doesn't come up.  This seems to be the case with configuration jobs as I've tested a few copy file and install software jobs and they work just fine.  I've tried 3 different systems with different Windows 7 images on them and none will accept a modify config job.  However, when I try to run configuration jobs on XP/Vista systems everything works fine. 

I have the same problem on win7 32 bit.
I can use altiris to configure the PC name, it works fine.
But when I try to push a modify config job to join a domain, can't work.

Check to see if the default gateway IP address is missing from the IP settings on the target machines.  Also, you might lose the default gateway address after every reboot, until the problem is corrected.

To fix this problem manually on a single machine:
1. Open the registry with regedit.exe
2. Go to the path: HKLM/System/CurrentControlSet/Services/Tcpip/Parameters/Interfaces/
3. Here you'll need to select the CLSID of your networkadapter where you change the settings. You'll probably recognize it by looking at the value IPAddress that will have the IP of this adapter.
4. Open the value "DefaultGateway" by doubleclicking it. You will see a list of all the gateways that disappeared! (maybe in your case it will be only one, in my case there were due to lots of testing several addresses) Very likely, the first line will be empty. I'm not sure, how this little flaw can make such a big problem. However, if you manually remove this first empty line, click OK and reboot your system everything should be working fine again.

However, next time you re-image you will get this problem again until Microsoft fixes this problem.  You can request a hotfix for 2008 and Vista.  I am not sure about Windows 7.
http://support.microsoft.com/kb/973243
http://support.microsoft.com/kb/299357
Also, make sure you have the latest Altiris SP and agents.

I tried a modify configure job when I got in today and I was able to get the machine to join a work group.  After that the modify configuration jobs stopped working, it goes back to completely skipping the scheduler.  I checked the default gateway IP address in the registry and it was present.  Again the weird thing is that its JUST the modify config, I can still copy files, install software, etc using Deployment Solution.

Hi guys, maybe this is related to the Dagent version you run on the Win7 clients (also the DS version itself)? I have quite a number of Win7 (x64) clients, which I regularly configure for both, machine name and domain membership thru the DS console.

Environment is:
- DS 6.9 SP1 with MP1 / in some places lready upgraded to SP4;
- Dagent 64Bit version 6.9.366

We resolved the issue, apparently I have to be a member of the db_owner role on the express database.  I had a DBA add me to that role and I was able to configure systems again.