Symantec Developer Group

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  • 1.  Computer Search showing No entry sign

    Posted Aug 07, 2017 03:14 AM
      |   view attached

    Why when i search from manage --> computer --> i see no entry sign on the computer name?

     

     

     



  • 2.  RE: Computer Search showing No entry sign

    Posted Aug 22, 2017 08:21 AM

    - Untracked

    What the new Agent Health statuses mean?
    https://support.symantec.com/en_US/article.INFO2779.html

    • Healthy
    • Needs attention
    • Untracked
    • Unmanaged


  • 3.  RE: Computer Search showing No entry sign
    Best Answer

    Posted Oct 03, 2017 09:56 AM

    There's now a Support Article released describing this - HOWTO127167


    Description of computer icons in IT Management Suite Views
    https://support.symantec.com/en_US/article.HOWTO127167.html

    Icon element Description
    The computer is managed by the Symantec Management Agent.
    The status of the Symantec Management Agent is Healthy.
    The status of the Symantec Management Agent is Needs Attention.
    If the status of the Agent is Needs attention, you can click the overall status icon to see the suggested actions that may help resolve the problem.
    The status of the Symantec Management Agent is Untracked.
    If the status of the Agent is Untracked, it means that no Targeted Agent Settings policy is applied to the client computer.
    Note: All client computers need to be part of one Targeted Agent Settings policy.
     
    To view more information about configuring the Targeted Agent Settings policies, see the following article:
    The computer is managed by the Symantec Cloud Security (imported by Symantec Security Cloud Connector).
     
    To view more information about the Symantec Security Cloud Connector, see the following article:


  • 4.  RE: Computer Search showing No entry sign

    Posted Oct 05, 2017 04:17 AM