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  • 1.  Configuration Failed

    Posted Oct 04, 2016 04:44 PM

    Using Nexus 6p with Android 7.0. Attempting to configure the app and the Initialization failed. ActiveSync permissions have been reviewed as correct.

    Result

    Configuration Failed

    Log

    Setting Trust Any Server Cert.Server is Microsoft-IIS/7.5
    ActiveSync was found
    ActiveSync Version :Versions:Microsoft-IIS/7.5,1.0,2.0,2.1,2.5,12.0,12.1
    Trying activesync protocol 121...
    ActiveSync provisioning returns HTTP:0
    Error provisioning ActiveSync: Policy status is 0
    Trying activesync protocol 2.5...
    ActiveSync provisioning returns HTTP:0
    Error provisioning ActiveSync: Policy status is 0



  • 2.  RE: Configuration Failed

    Posted Oct 04, 2016 08:04 PM

    Hi,

    Something looks off about this- can you write into touchdown-support@symantec.com so we can review a log of this?