Endpoint Protection

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  • 1.  Confused on how to update SAV CE to latest version.

    Posted Apr 02, 2009 06:02 PM

    My company is currently on Symantec Antivirus Corperate Edition 10.1.0.394, which is pretty old.  I was trying to update it to the latest version.  I went to the "Antivirus Corperate Edition Downloads" page. 

    After alot of fustration, I figured out that I have to install patches individually.

    I got one computer (mine) (starting at 10.1.0.394) to update to 10.1.0.396.  but it won't update to 10.1.0.400 or 10.1.0.401 :(

    So I tried another computer.  It went from 10.1.0.394 to 10.1.0.400, then up to 10.1.0.401

    Now I'm stuck.  I tried to update to 10.1.4, but it won't let me.  gave me the error:
    "The upgrade patch cannot be installed by the windows installer service becasue the program to  be upgraded may be missing, or the upgrade patch may update a different version of the program.  Verifiy that the program to be upgraded exists on your computer and that you have the correct upgrade patch."

    I'm confused on what to do next.  Do I need to d/l a Maintenace Patch?  Or is there a different update path I'm supposed to do? 
    I do have a contract, but I can only get the Symantec Endpoint Protection 11.  So that might be the next step if I can't get this to work.

    Thanks in advance.  I've been searching for awhile now.  Help!



  • 2.  RE: Confused on how to update SAV CE to latest version.

    Posted Apr 02, 2009 11:02 PM
    As much as I LOVED SAV 10.xxxxx, and in many ways miss it a lot, if you have maintenance and can get SEP, my opinion is to do so.
    EVen if ALL you run is the AV protection and don't run the firewall and other protections, SEP can better deal with rootkits, etc. The communications methods are better, you can get more info from the management. Don't get me wrong, there are a number of things you'll miss that SAV does or has that SEP doesn't, and the email alerts and reports are among the changes I'm not fond of, but SEP is the future...and it's getting REALLY scary out there.


  • 3.  RE: Confused on how to update SAV CE to latest version.

    Posted Apr 02, 2009 11:37 PM
    I agree with what shadowspapa suggested. SEP is th efuture, it carries lot of advance technologies. Above all all features are integrated inside a single agent. That's the most useful part for the administrator.

    SEP Manager does more than what you would expect.

    Cosider SEP 11.x MR4 and you will save much more than an upgrade cost.



  • 4.  RE: Confused on how to update SAV CE to latest version.

    Posted Apr 02, 2009 11:44 PM
    Hi Scottpon,

    I hope you have  renewed your corporate licenses for SAV 10.x else you won't be eligible for SEP 11.0.x.

    Kindly check..

    Rgrds,
    SAM


  • 5.  RE: Confused on how to update SAV CE to latest version.

    Posted Apr 02, 2009 11:45 PM
    ShadowsPapa's recommendation to upgrade to SEP should be the best thing to do.

    But if you would still like to use SAV, If I am not mistaken the updated product version for SAV are

    10.1.7.7000 (winxp)
    I think you should atleast have 10.1.5.5010

    10.2.0.276 (vista)


  • 6.  RE: Confused on how to update SAV CE to latest version.

    Posted Apr 02, 2009 11:59 PM
    HI,

    The latest version available is SAV 10.1 MR8..

    Kindly upgrade to this build or SEP MR4MP1a.

    Also there are few criritcal issues such as local denial of service been reported in SAV 10.1.6.x and earlier build.

    For more details, pls visit the link below..

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2008121010290448

    Rgrds,
    SAM


  • 7.  RE: Confused on how to update SAV CE to latest version.

    Posted Apr 03, 2009 07:58 AM

    Last version I used was 10.1.7xxxx for XP and 10.2.xxxx for Vista. Very stable, no issues here with it.
    You can do it in stages, too.
    Keep a parent around for the SAV children, and you can setup SEP's manager, SEM, to use the logs from SAV for reporting and to monitor things. You can't update SAV from SEP or the manager, SEM, but you can at least see reports of how many computers have what defs, of infections and so on. SEM will read SAV's reporting. That part is really easy to do.
    If you have current maintenance, then you have a legal path to SEP.
    Either way, do get into later SAV than 10.1.6 if you stick with SAV for very long. The later builds are safer and better. But if you plan on moving to SEP any time soon, then don't bother........
    SEP will catch and do things SAV can't and actually takes less overhead on the client. Do be prepared, depending on the number of client computers and your environment, the manager, SEM, can take some horsepower. We have 370 clients, 2 SEM servers each with 3 gig RAM and 2 processors. 1 processor just didn't cut it - the liveupdate and other processes killed the servers - you could not work on them at certain times, the processors pegged at 80% plus quite often. They are VMWare servers, so I shut 'em down, added a processor, restarted them, let Windows Server2003 detect the change, rebooted again - they are stable as heck now.

    Your mileage will vary...........



  • 8.  RE: Confused on how to update SAV CE to latest version.

    Posted Apr 03, 2009 12:58 PM
    I do have a license contract for SEP11.  Now I need to convince my manager to buy me a new server! haha.

    Thanks again for all the comments!  It really helped me understand what I need to do.


  • 9.  RE: Confused on how to update SAV CE to latest version.

    Posted Apr 07, 2009 12:10 PM
    Hi, I think you can test it first, we are also under going SEP Pilot testing and the environment seems quite.. (minimal threat alerts, all are deleted/cleaned or quarantined hehehehe only 260+ clients). This month is migration month and there's a total of 14,000 clients. I'll let you know what happens.

    Would just like to ask when was the release date of SAV MR8, MR7 etc.>???