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connect to cluster4a.us.messagelabs.com[216.82.251.230]:25: Connection timed out

  • 1.  connect to cluster4a.us.messagelabs.com[216.82.251.230]:25: Connection timed out

    Posted Mar 05, 2018 10:45 AM

    Hello,

    I'm having a Linux Virtual Server with some domains on it and sending Mail's to different reciepients are getting this error message:

    connect to cluster4a.us.messagelabs.com[216.82.251.230]:25: Connection timed out

    and some others, i believe. I'm having this Virtual Server since early February and i believe the past owners of my ip had some issues, or whatever. I checked (and cleared) my ip from all rbl/blackhole list's now, but i'm still getting blocked on some custom networks like yours. Could this be cleared ?

    Server's IP: 104.236.94.19

    Thank you.

    Franco



  • 2.  RE: connect to cluster4a.us.messagelabs.com[216.82.251.230]:25: Connection timed out

    Posted Mar 05, 2018 12:02 PM

    Submit a sample of the email that's blocked to:

    investigation@review.symantec.com 

    reference link: http://www.symantec.com/docs/TECH82881