Email Security.cloud

Hello, 

could you please clear our IP from the blacklist? 
89.200.172.75

Some of our customers get this message when trying to send a mail :(

Best regards from Austria, 
Stefan T. 

Hi Stefan,

I have checked the IP 89.200.172.75 against the .cloud Blacklist and can confirm that these are not listed with us and we would not be blocking your emails for this reason.

We will not be blocking your connections when sending emails from any of those IPs to our .cloud customers.

Should you still have issues sending to Symantec customers, it may be part of the Messaging gateway products to which the .cloud team have no access to. If you do have problems with them, you will need to raise this in their Forum:

https://www.symantec.com/connect/security/forums/messaging-gateway

Please set this thread as resolved to ensure others do not add to it.

Kind regards

Kevin Brosnan

Tier 2 Senior technical support engineer
CompTIA Security+ Certified

Hi Stefan,

I have again checked your IP on our side and still there is no reason for us to block your connections.

Should you still have issues sending to Symantec customers, it may be part of the Messaging gateway products to which the .cloud team have no access to. If you do have problems with them, you will need to raise this in their Forum:

https://www.symantec.com/connect/security/forums/messaging-gateway

Please set this thread as resolved to ensure others do not add to it.

Kind regards

Kevin Brosnan

Tier 2 Senior technical support engineer
CompTIA Security+ Certified

Hi Stefan,

Just following up on this topic and wondered if you need any further assistance on this matter.

If the issue has since been resolved. Please can you set this thread as resolved to prevent others adding to it.

Kind regards

Kevin Brosnan
Tier 2 Senior Technical Support Engineer

CompTIA Security+ Certified

Hi Stefan,

Please can you set this thread as resolved or let me know if you need further assistance.

Kind regards

Kevin Brosnan