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  • 1.  Connection Refused

    Posted May 13, 2017 06:45 PM

    Hallo zusammen,

     

    es scheint so als wäre die IP meines vServers bei Ihnen geblacklisted. Ich bekomme immer wieder diese Fehlermeldung:

     

    connect to cluster5a.eu.messagelabs.com[85.158.139.103]:25: Connection refused

     

    Dies ist die IP Adresse meines Servers: 213.136.80.52

     

    Könnten Sie dies einmal prüfen? 

     

    Vielen Dank!



  • 2.  RE: Connection Refused

    Posted May 15, 2017 02:38 AM

    Hi,

    Apologies for only replying in English, but I will now takes steps to remove the IP 213.136.80.52 from our internal Blacklist.

    I will update you once it has been removed.

    Kind regards

    Kevin Brosnan

    Tier 2 Senior Technical Support Engineer.



  • 3.  RE: Connection Refused

    Broadcom Employee
    Posted May 15, 2017 02:40 AM

    I'm taking  alook at this for you now.

    Thanks

    Ian Tiller

    Tier 2 Senior Technical Support Engineer



  • 4.  RE: Connection Refused

    Posted May 15, 2017 02:41 AM

    Hi,

    Also I should let you know that you should not need to connect to cluster5a.eu.messagelabs.com as that is a secondary MX record and connections to that MX may be blocked, customers using that cluster should have cluster5.eu.messagelabs.com as their primary.

    Kind regards

    Kevin Brosnan



  • 5.  RE: Connection Refused

    Broadcom Employee
    Posted May 15, 2017 03:00 AM

    Hi

    The IP 213.136.80.52 has now been rmeove from our internal blacklist,

    Thanks

    Ian Tiller

    Tier 2 Senior Technical Support Engineer



  • 6.  RE: Connection Refused

    Posted May 15, 2017 03:17 AM

    Hi,

    I can now confirm that I have now removed the IP 213.136.80.52 from our internal Blacklist and I have also reset the confidence of that IP accross all our towers.


    This will fix the issue and you will no longer get issues sending emails from that IP to our customers.


    If your happy. Please set this thread as resolved to prevent other people adding to it.


    Kind regards

    Kevin Brosnan

    Tier 2 Senior Technical Support Engineer



  • 7.  RE: Connection Refused

    Posted May 18, 2017 03:24 AM

    Hi Julian,

    Just following up on this and wondered if you require any further information.

    If not please can you set this thread as resolved to prevent others adding to it.

    Kind regards

    Kevin Brosnan
    Tier 2 Senior Technical Support Engineer
    CompTIA Security+ Certified