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  • 1.  Connection refused by cluster5a.eu.messagelabs.com

    Posted May 08, 2017 10:46 AM

    Issues sending emails to .gov.scot addresses from the Council and this is now an urgent matter.  Mail seems to be being classified as spam and this should not be the case.



  • 2.  RE: Connection refused by cluster5a.eu.messagelabs.com

    Broadcom Employee
    Posted May 09, 2017 05:26 AM

    Can you provide the bounce message or other log showing the connection refused please?  And from whatever server is getting this error, could you please also try telnetting to cluster5.eu.messagelabs.com port 25 (not cluster5a).

     

    Send me a DM if you prefer.

    Paul



  • 3.  RE: Connection refused by cluster5a.eu.messagelabs.com

    Posted May 09, 2017 11:14 AM

    Issue resolved by Vodafone I believe, well we can now email and receive to gov.scot.



  • 4.  RE: Connection refused by cluster5a.eu.messagelabs.com

    Posted May 12, 2017 12:02 PM

    Hi,

    Thanks for confirming that this is now resolved.

    Please mark this thread as resolved to prevent others from adding to it.

    Kind regards

    Kevin Brosnan

    Tier 2 Senior Technical Support Engineer.



  • 5.  RE: Connection refused by cluster5a.eu.messagelabs.com

    Posted May 18, 2017 03:15 AM

    Hi,

    Just following up on this and wondered if you require any further information.

    If not please can you set this thread as resolved to prevent others adding to it.

    Kind regards

    Kevin Brosnan
    Tier 2 Senior Technical Support Engineer
    CompTIA Security+ Certified