Email Security.cloud

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  • 1.  Connection timed out

    Posted Nov 15, 2016 09:43 AM

    Hello,

    One our client mail servers (mail2.itech-group.ru / 178.132.201.90)  was blocked and cant send e-mail to your network. DKIM and SPF record are existed. Host is not blocked by RBL lists. Please, unblock us.

    LOG:

    xxxxx@XXXXXX.com>: connect to
    cluster8.eu.messagelabs.com[85.158.139.51]:25: Connection timed out
    Reporting-MTA: dns; mail2.itech-group.ru
    X-Postfix-Queue-ID: B4B09DC060
    X-Postfix-Sender: rfc822; xxxx@xxxxxxxxxx.uk
    Arrival-Date: Mon, 14 Nov 2016 15:15:04 +0300 (MSK)

    Final-Recipient: rfc822; xxxxx@XXXXXX.com
    Original-Recipient: rfc822;xxxxx@XXXXXX.com
    Action: failed
    Status: 4.4.1
    Diagnostic-Code: X-Postfix; connect to
    cluster8.eu.messagelabs.com[85.158.139.51]:25: Connection timed out
    Return-Path: <xxxx@xxxxxxxxxx.uk>
    Received: from mail2.itech-group.ru (localhost [127.0.0.1])
        by mail2.itech-group.ru (Postfix) with ESMTP id B4B09DC060
        for <xxxxx@XXXXXX.com>; Mon, 14 Nov 2016 15:15:04 +0300 (MSK)
    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=xxxxxxxxxx.uk;
        s=default; t=1479125705;
        bh=n54l3jmfQhtE3NXp9UBHGqc5VQ7BrSwBq3HmQDuc0h0=;
        h=Date:Subject:From:To:References:In-Reply-To;
        b=dLxMnpKvOMvWIetsPVQ7kREJQHJ+zpMifMOH++bEiyXV3OkpvTG4Nz8Pc+3qGNwAG
         SYlMx3gpSp0CLJ7SsKMEOdDKzIID1dFcO60+Oxk/BYiMIPDTmtiilrwVth5y747G2G
         Wl9+jxLZH4xlo4q1wztsMO6XcVoHpYKQBfoByx4o=
     



  • 2.  RE: Connection timed out
    Best Answer

    Posted Nov 16, 2016 03:06 AM

    Hi Vadim,

    I have checked your IP and found that we were throttling your connections from the IP 178.132.201.90. I have now reset the reputation of that IP and the connection problems you had with will now be resolved.

    Kind regards

    Kevin Brosnan



  • 3.  RE: Connection timed out

    Posted Nov 16, 2016 04:58 AM

    Thank you!