Ghost Solution Suite

*********************************
Date : Sat Jun 3 09:00:04 2006
Error Number: (503)
Message: Connection timed out with GhostCode 19945

Version: 8.3.0.1331 (Nov 28 2005, Build=1331)
OS Version: DOS v7.10
Command line arguments: -ja=test1
Active Switches :
AutoName
PathName : \PROGRA~1\MICROS~1\VFP98\CONVERT.APP
DumpFile : @MCTEST1
DumpPos : 876550216
FlagImplode : 0
FlagExplode : 0

CloneSrc : 1
BatchPartSrc : 0
BatchPartMSrc :

CloneDst : @MCTEST1
BatchPartDst : 0

Operation Details :
Total size.........6117
MB copied..........835
MB remaining.......5282
Percent complete...13%
Speed..............323 MB/min
Time elapsed.......2:35
Time remaining.....16:19

Program Call Stack
AbortLog
Generic_Abort
MCastAbort
MCastFlushSend
remoteMasterDeviceCommand::Write
DumpWrite
CloneSend
BrSndCloneFile
BrSendDir
BrSendDir
BrSendDir
BrSendDir
BrSendClone
DumpFatPartition
ProcessFATPartition
CopyPartition
ProcessAllPartitions
CopyAllPartitions
CopyDiskToFile
CopyMainline
AttemptOperation
sub_main
main

Call Stack
0x00319625
0x0007c94e
0x0007bc29
0x0007b4b1
0x0007cebb
0x000fc4ba
0x000fd3af
0x0010d899
0x000fb371
0x00081079
0x0003e266
0x0000d479
0x00014a7b
0x00014d73
0x00014d3a
0x00014d3a
0x00014d3a
0x00014f18
0x00014fc4
0x00016600
0x0008d0e7
0x0008c7b1
0x0008c5e8
0x00089c2e
0x000023cd
0x000024dd
0x0000510f
0x00004327
0x00326978
End Call Stack


Start heap available: 260243456
Cur heap available: 191889408
Total Memory: 266272768

Conventional Memory
Inital Conventional Memory Size = 413680
Current Conventional Memory Size = 221168
Allocated
1024 DpmiDjgpp.cpp:56
33504 ghost.cpp:1386
32 DiskDriveAccessExInt13.cpp:128
528 IdeDmaServerPci.cpp:127
528 IdeDmaServerPci.cpp:127
Free
512 DiskDriveAccessInt13.cpp:176
64 GetDriveType.cpp:112
32768 BlockDeviceDosDrive.cpp:375

Fat details:
SRC:
FatType..........32
first_sect.......1028223
ClusterSize......4096
clusters.........511060
root_next_avail..0
data_next_avail..0
dir_sector.......1016571
root_sector......8026
data_sector......8026
FAT_sector.......1205

NTFS details:
----------------

NTFS Global Flags:
----------------
contiguousWrite=1 forceDiskClusterMapping=0
inhibitCHKDSK=1 ignoreBadLog=0 ignoreCHKDSKBit=0
enable_cache=0 xfrbuflen=0
last_attr_type = 0
loadExact = 0
----------------
=======================================================
NTFS volume 0:
----------------
initialised..............1
read cached..............N
Selective caching........N
flags....................Volume OK
drive....................0x00
part order...............3
version..................0x0400
volsize..................20482874
blocksize................512
clusterfactor............8
clustersize..............4096
mftrecordsize............1024
indexrecordsize..........4096
indexclustperrecord......1
bootSectorCopyOffset.....20482874
pagefileSys..............-1
bootIni..................-1
volumeLabel..............
sectorsInUse.............6493768
totalNonCopiedBytes......402653184
bytesToCopy..............0
bitmapClusters...........79
bitmapUsedBytes..........320048
estimatedClusters........79
estimatedUsedBytes.......320048
clustersizeShift.........12
blocksizeShift...........9
mftrecordsizeShift.......10
indexrecordsizeShift.....12
totalRootMftRecs.........23557
clustermap failover......N
Boot sector details
name....................
blocksize...............512
clusterfactor...........8
reservedSectorsUnused...0
mediaType...............0xf8
secPerTrack.............63
numHeads................255
hiddenSectors...........13317885
volsize.................20482874
mftcluster..............786432
mftmirrorcluster........1280179
clustersPerMFTRecord....246
clustersPerIndexBuffer..1

---------------------------------------------------
Cluster Allocation Map
---------------------------------------------------
Start: 2560359 Length: 0 Next: 2560359


=======================================================
=======================================================
NTFS volume 1:
----------------
initialised..............1
read cached..............N
Selective caching........N
flags....................Volume OK
drive....................0x00
part order...............2
version..................0x0400
volsize..................8193149
blocksize................512
clusterfactor............8
clustersize..............4096
mftrecordsize............1024
indexrecordsize..........4096
indexclustperrecord......1
bootSectorCopyOffset.....8193149
pagefileSys..............-1
bootIni..................-1
volumeLabel..............
sectorsInUse.............5005984
totalNonCopiedBytes......402653184
bytesToCopy..............0
bitmapClusters...........32
bitmapUsedBytes..........128024
estimatedClusters........32
estimatedUsedBytes.......128024
clustersizeShift.........12
blocksizeShift...........9
mftrecordsizeShift.......10
indexrecordsizeShift.....12
totalRootMftRecs.........19854
clustermap failover......N
Boot sector details
name....................
blocksize...............512
clusterfactor...........8
reservedSectorsUnused...0
mediaType...............0xf8
secPerTrack.............63
numHeads................255
hiddenSectors...........5124735
volsize.................8193149
mftcluster..............4
mftmirrorcluster........512071
clustersPerMFTRecord....246
clustersPerIndexBuffer..1

---------------------------------------------------
Cluster Allocation Map
---------------------------------------------------
Start: 1024143 Length: 0 Next: 1024143


=======================================================

Disk Info :
remote.............0
drive..............0
sectors_used.......33800634
estimated_used.....12529575
pemax..............4
Version............830

# Ord Boot Id Ext First Num Last Used NTFS
0 0 80 6 No 63 1028097 1028160 17062 No
1 1 0 b Yes 1028223 4096512 5124735 2585624 No
2 2 0 7 No 5124735 8193150 13317885 5005984 Yes
3 3 0 7 No 13317885 20482875 33800760 6493768 Yes

Disk Info :
remote.............0
drive..............0
sectors_used.......0
estimated_used.....0
pemax..............0
Version............0

# Ord Boot Id Ext First Num Last Used NTFS

Fixed Drives

Drive 128 WDC WD200EB-11BHF0 WD-WMA6K6040141
Int 13h
Total Sectors 16450560
Bytes per Sector 512
MB 8032
Cylinders 1024
Heads 255
Sectors per Track 63
Successful IO Count 0

Extended Int 13h
Total Sectors 39102336
Bytes per Sector 512
MB 19092
Cylinders 38792
Heads 16
Sectors per Track 63
Successful IO Count 0

IDE using PIO
Total Sectors 39102336
Bytes per Sector 512
MB 19092
Cylinders 16383
Heads 16
Sectors per Track 63
Successful IO Count 0

IDE using UDMA (Active)
Total Sectors 39102336
Bytes per Sector 512
MB 19092
Cylinders 16383
Heads 16
Sectors per Track 63
Successful IO Count 36445

Floppy Drives

Drive 0
Int 13h (Active)
Total Sectors 2880
Bytes per Sector 512
MB 1
Cylinders 80
Heads 2
Sectors per Track 18
Successful IO Count 1

Remote Drives
AsyncIo : 0
*********************************

Hi Dominic,

Your error message indicate that ghostcasting session timed out. we need more information from you to diagnose further.
What kind of network environment are you in? for example, router/switch settings... etc
Also, can you tell me the partitions in your source disk? was it all NTFS partitions? was there any diagnostic partition?
thanks.

Hi! I'm experiencing the same problem, and have been unable to find any answers!

Below is the error log, and to answer James Lee's questions, the server and client are on the same switch, and I've confirmed there are no communication problems between them. The source disk has two partitions. 1 is formatted with NTFS, the other is unallocated. The client has a single onboard NIC, but it is NOT the intel NIC described in Document ID:2003072212265525. TIA for any assistance!

*********************************
Date : Tue May 23 14:30:56 2006
Error Number: (503)
Message: Connection timed out with GhostCode 19945

Version: 8.2.0.1117 (Aug 26 2004, Build=1117)
OS Version: DOS v7.10
Command line arguments: -Z1 -clone,src=1,mode=create,dst=@MCRACHELpull38 -batch -igb -sgt
Active Switches :
AutoName
PathName : 0 $MFT
DumpFile : @MCRACHELPULL38
DumpPos : 4787823
FlagImplode : 2
FlagExplode : 0

CloneSrc : 1
BatchPartSrc : 0
BatchPartMSrc :

CloneDst : @MCRACHELPULL38
BatchPartDst : 0

Operation Details :
Total size.........81120
MB copied..........20
MB remaining.......81100
Percent complete...0%
Speed..............1200MB/min
Time elapsed.......0:01
Time remaining.....1:06:08

Program Call Stack
AbortLog
Generic_Abort
MCastAbort
MCastFlushSend
remoteMasterDeviceCommand::Write
DumpWrite
NTFSWrite
writeNextSeqPacket
dumpRun
dumpAttribute
dumpAttributes
dumpMFTRec
dumpMFT
dumpVol
DumpNTFSPartition
ProcessNTFSPartition
CopyPartition
ProcessAllPartitions
CopyAllPartitions
CopyDiskToFile
CopyMainline
AttemptOperation
sub_main
main

Call Stack
0x00303605
0x0005a21a
0x000593e1
0x00058c69
0x0005a8af
0x000c4eea
0x000c5ddf
0x000ee629
0x000c2e24
0x0005e57c
0x0003338a
0x000f346c
0x000f32ff
0x000f2ccd
0x000f2a2e
0x000f26d2
0x000f2455
0x000f1e55
0x000f1ab4
0x000c7574
0x000c9efc
0x00069fe0
0x00069831
0x00069672
0x00066d60
0x0000238d
0x0000249d
0x00004cf9
0x00003f1f
0x00310948
End Call Stack


Start heap available: 528220160
Cur heap available: 454295552
Total Memory: 535756800

Conventional Memory
Inital Conventional Memory Size = 360832
Current Conventional Memory Size = 153584
Allocated
1024 DpmiDjgpp.cpp:56
33504 ghost.cpp:1268
64 DiskDriveAccessExInt13.cpp:128
528 IdeDmaServerPci.cpp:127
528 IdeDmaServerPci.cpp:127
Free
64 GetDriveType.cpp:112
512 DiskDriveAccessInt13.cpp:176
32768 MsdosFile.cpp:352

Fat details:

NTFS details:
----------------

NTFS Global Flags:
----------------
contiguousWrite=1 forceDiskClusterMapping=0
inhibitCHKDSK=1 ignoreBadLog=0 ignoreCHKDSKBit=0
enable_cache=0 xfrbuflen=32768
last_attr_type = 0
loadExact = 0
----------------
=======================================================
NTFS volume 0:
----------------
initialised..............1
read cached..............N
Selective caching........N
flags....................Volume Unknown
drive....................0x00
part order...............0
version..................0x0400
volsize..................312544511
blocksize................512
clusterfactor............8
clustersize..............4096
mftrecordsize............1024
indexrecordsize..........4096
indexclustperrecord......1
bootSectorCopyOffset.....312544511
pagefileSys..............4294967295
bootIni..................2718
volumeLabel..............[]
sectorsInUse.............167756600
totalNonCopiedBytes......830472192
bytesToCopy..............0
bitmapClusters...........1193
bitmapUsedBytes..........4883512
estimatedClusters........1193
estimatedUsedBytes.......4883512
clustersizeShift.........12
blocksizeShift...........9
mftrecordsizeShift.......10
indexrecordsizeShift.....12
totalRootMftRecs.........729261
clustermap failover......N
Boot sector details
name....................
blocksize...............512
clusterfactor...........8
reservedSectorsUnused...0
mediaType...............0xf8
secPerTrack.............63
numHeads................255
hiddenSectors...........63
volsize_lo..............312544511
volsize_hi..............0
mftcluster.(lo).........4
mftcluster.(hi).........0
mftmirrorcluster.(lo)...19534031
mftmirrorcluster.(hi)...0
clustersPerMFTRecord....246
clustersPerIndexBuffer..1

---------------------------------------------------
Cluster Allocation Map
---------------------------------------------------
Start: 39068063 Length: 0 Next: 39068063


=======================================================

Disk Info :
remote.............0
drive..............0
sectors_used.......312544512
estimated_used.....166134585
pemax..............1
Version............820

# Ord Boot Id Ext First Num Last Used NTFS
0 0 80 7 No 00000063 312544512 312544575 167756600 Yes

Disk Info :
remote.............0
drive..............0
sectors_used.......0
estimated_used.....0
pemax..............0
Version............0

# Ord Boot Id Ext First Num Last Used NTFS

Fixed Drives

Drive 128 WDC WD1600JB-00EVA0 WD-WMAEK2415547
Int 13h
Total Sectors 16450560
Bytes per Sector 512
MB 8032
Cylinders 1024
Heads 255
Sectors per Track 63
Successful IO Count 0

Extended Int 13h
Total Sectors 312581808
Bytes per Sector 512
MB 152627
Successful IO Count 0

IDE using PIO
Total Sectors 312581808
Bytes per Sector 512
MB 152627
Cylinders 16383
Heads 16
Sectors per Track 63
Successful IO Count 0

IDE using UDMA (Active)
Total Sectors 312581808
Bytes per Sector 512
MB 152627
Cylinders 16383
Heads 16
Sectors per Track 63
Successful IO Count 24391

Floppy Drives

Drive 0
Int 13h (Active)
Total Sectors 2880
Bytes per Sector 512
MB 1
Cylinders 80
Heads 2
Sectors per Track 18
Successful IO Count 1

Remote Drives
AsyncIo : 0
*********************************Message was edited by:
David Layzell

Hi David,

Are you using multicast to create image? Can you try with direct broadcast or unicast? this options is in the network tab in create image task.
thanks.

regards,
James Lee

Hi James,

Thank you for your support on this matter. I've now tried all three: multicast, directed broadcast, and unicast, and all time out with the same error. Can you advise me any further?

Thanks again!

Dave

Hi David,

Can you try to reduce the throughput limit? say around 50mb?
Can you tell us whether this change make a difference or not.
thanks.

regards,
James Lee

Hi James,

I've reduced the throughput to the recommended setting, and STILL it times out with this error (on all three casting types). No change... one thing I've noticed however, is that the link speed is reported as 100 Mbps half duplex during POST, despite me setting it to full duplex in the properties of the NIC. Do you think this might have an effect? I tried again today using another NIC, but was unable to get a working driver template for it. Maybe I should just suck it up and dish out the money for Acronis... Unless you can advise further, sir....?

Regards,

Dave

Hi David,

I'm suspecting that it might be the problem with network card driver. can you try with your another NIC? you can add the network driver manually if it is not in the template.
thanks.

regards,
James Lee

Hi James,

What I have done since last talking to you:

http://www.intel.com/support/network/adapter/pro100/sb/cs-006258.htm
Found this article at Intel. Tried the solution described here with no success. (the machine is running an onboard PRO/1000 CT)
Updated the drivers of the NIC to confirm that the duplex setting was not the culprit. No luck there either.

I have tried another NIC. Specifically, it was a 3COM 3C2000-T. Unfortunately, I could not manage to configure a driver template for this card. When it came to pointing ghost to the drivers, it could not find what it was looking for (oemsetup.inf, if I recall correctly) and I was stumped at this point. Can you advise me on this matter, sir?

Thanks,

Dave

Hi David,

In order to add new driver, open ghost boot wizard. then add new driver. choose "ndis2 driver". browse for *.dos file.(e.g EL94X.dos). after this you should be able to choose this driver for the client.
Can you try this and let us know?
thanks.

regards,
James Lee

Hi David,

Are you able to use the following command line to launch ghost and repeat your ghostcasting operation. The following command line will generate a log file (log.txt) in the folder where ghost.exe is launched from. Make sure to specify a log file path that can be written to.

ghost.exe -jl:a=log.txt


Can you then copy and paste the content of the log file into a post.

This may provide more information to why your ghostcast session is failing.

Cheers

Peter

I had the same error, and I came to the conclusion that it was because I had the Ghost Server set to backup the image to an external USB hard drive. When I changed the save to location to an internal hard drive, everything worked fine.

I had the same issue. I was trying to create images directly to an External USB drive that my server is reading at USB v1.1, not v2.0, via a network over a switch. The switch and all cables are good and the USB drive is NTFS. As soon as I start imaging to the USB drive it starts fine and then about 2 to 4 percent it starts slowing down and eventually times out. Oh, and by the way, even using Windows to copy files from the drive to the external USB drive eventually timed out, as well. This lead me to believe that using USB 1.1 is not compatible.

I switched to create the images directly to the hard drive and all devices I was having issues with imaged to the drive directly via the same network.

I used another device to plus the USB drive into and it saw it as v2.0, then I was able to successfully image directly to the USB drive via the same network.

So, it appears that Ghost v11.5 can only image directly to a USB 2.0 external USB drive,