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Couldn't delete that Quarantine folder in Windows Server 2003. It was showing Access Denied messages while deleting through COMMAND PROMPT Please let me know the Exact solution

  • 1.  Couldn't delete that Quarantine folder in Windows Server 2003. It was showing Access Denied messages while deleting through COMMAND PROMPT Please let me know the Exact solution

    Posted Jun 08, 2015 02:45 AM


  • 2.  RE: Couldn't delete that Quarantine folder in Windows Server 2003. It was showing Access Denied messages while deleting through COMMAND PROMPT Please let me know the Exact solution

    Posted Jun 08, 2015 02:47 AM

    try to disabled tamper protection and check again.

    How to disable Tamper Protection in Symantec Endpoint Protection 12.1

    https://support.symantec.com/en_US/article.TECH192023.html



  • 3.  RE: Couldn't delete that Quarantine folder in Windows Server 2003. It was showing Access Denied messages while deleting through COMMAND PROMPT Please let me know the Exact solution

    Posted Jun 08, 2015 04:37 PM

    Duplicate thread:

    https://www-secure.symantec.com/connect/forums/i-couldnt-successfully-deleted-quarantine-folder-my-c-drive?cid=11161551#comment-11161551

    Please post more info



  • 4.  RE: Couldn't delete that Quarantine folder in Windows Server 2003. It was showing Access Denied messages while deleting through COMMAND PROMPT Please let me know the Exact solution

    Posted Jun 09, 2015 06:58 AM

    Hi Nagaraju,

    If you have uninstalled the SEP client and trying to delete the leftover folders, then boot the PC in Windows Safe Mode and try deleting them.

    If you still have the SEP client installed on the PC and just want to delete the files in the Quarantine, open the SEP client console, go to "View Quarantine" and highlight the listed detection and click "Delete".