Endpoint Protection

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  • 1.  Create exception based on hash or filename without file path

    Posted Sep 18, 2017 10:33 AM

    Hi,

     

    we are wondering if we can create an exception for files which is based on hash value but ignores file path.

    When adding a file through risk log or application learning, the exception is always based on hash and file path. We want an exception based on hash which ignores where the file is located at.

     

    Is that possible?

     

    Regards

    concentric

     

     



  • 2.  RE: Create exception based on hash or filename without file path

    Posted Sep 18, 2017 10:34 AM

    This option doesn't exist. It's only via the method you've noted by doing from the Risk log.

    You can put in a request for a product enhancement:

    http://www.symantec.com/docs/TECH215657



  • 3.  RE: Create exception based on hash or filename without file path

    Posted Sep 18, 2017 05:57 PM

    When you create an application exception you exclude the hash regardless of its location, the file path is only shown as a reference.

    https://support.symantec.com/en_US/article.HOWTO80928.html#v40057916

    Feel free to test your self with an eicar exception by excluding the hash and then move the file around the file system :)



  • 4.  RE: Create exception based on hash or filename without file path

    Posted Sep 19, 2017 04:53 AM

    I will run a test this week and report back when I'm done. Thanks so far.
     



  • 5.  RE: Create exception based on hash or filename without file path

    Posted Sep 19, 2017 06:42 AM

    Hi concentric,

    What you are looking for may be contained in:

     

    Exceptions, Illustrated: Part One

    https://www.symantec.com/connect/articles/exceptions-illustrated-part-one

     

    Exceptions, Illustrated: Part Two

    https://www.symantec.com/connect/articles/exceptions-illustrated-part-two



  • 6.  RE: Create exception based on hash or filename without file path

    Posted Jan 31, 2018 05:03 AM

    Hi Brian,

     

    Will these hash values are excluded using the system lockdown method, In which we will exclude the hash values?

    Will it helps or not?