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  • 1.  Create image failed in DS 7.6

    Posted Apr 10, 2017 07:22 AM

    Hello 

    We trying to capture image in DS 7.6 after long time. As per best practice we get new job for image capture and below task

    1) Prepare for image capture

    2) Create Image

    3) Boot to Production

    Its failed in Create Image. Below is error

    ErrorMessage: The Exception have occured in Client Imaging Task. Exception has occured in File Tcube_ClientCaptureImage.cpp at Line No 834. Type of exception is ClientCaptureImageException. Error Description is Child Process returned an error. The exit code from process is 1. Value of Windows error code = 6 and message is The handle is invalid.



  • 2.  RE: Create image failed in DS 7.6

    Broadcom Employee
    Posted Apr 10, 2017 09:39 AM

    Re-produce the problem, while client is still in WinPe check DStask.log from client machine

    X:\Program Files\Symantec\Deployment\logs

    Will give more info on what failed.

    Might be related to Ghost failure, then you should also have Ghosterr log at same directory.

    Overall the message is generic, some child process that was called failed.