Endpoint Protection

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  • 1.  Created a policy to block CD/DVD and it disabled Virtual CloneDrive

    Posted Jul 19, 2016 09:13 AM

    Hello,

    I created a policy to block CD/DVD, but now I cannot mount a .ISO with Virtual CloneDrive. However, I can mount a .ISO with PowerISO. Anyone ever run into this? Anything to do about it?



  • 2.  RE: Created a policy to block CD/DVD and it disabled Virtual CloneDrive

    Posted Jul 19, 2016 09:14 AM

    Did you exclude vcd?



  • 3.  RE: Created a policy to block CD/DVD and it disabled Virtual CloneDrive

    Posted Jul 19, 2016 09:18 AM

    Can you exclude programs?



  • 4.  RE: Created a policy to block CD/DVD and it disabled Virtual CloneDrive

    Posted Jul 19, 2016 09:24 AM

    You can exclude by ID when using device control. What ID shows for vcd? You'll need to plug that in to exclusion section.



  • 5.  RE: Created a policy to block CD/DVD and it disabled Virtual CloneDrive

    Posted Jul 19, 2016 09:28 AM

    Well it's a piece of software. It's not a device. 



  • 6.  RE: Created a policy to block CD/DVD and it disabled Virtual CloneDrive

    Posted Jul 19, 2016 09:30 AM

    Does SEP see it as a virtual drive, which has a device ID assigned to it? Otherwise, if it's software then did you create this using the application control piece?



  • 7.  RE: Created a policy to block CD/DVD and it disabled Virtual CloneDrive

    Posted Jul 19, 2016 09:37 AM

    I don't see it in the exclusion list. I created the policy under the policies>Application and Device Control tab. Can I add VCD into the "Application control" section? 



  • 8.  RE: Created a policy to block CD/DVD and it disabled Virtual CloneDrive

    Posted Jul 19, 2016 09:40 AM