Deployment and Imaging Group

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  • 1.  Created Software Package Failing

    Posted May 11, 2015 12:46 PM

    I created a software package for Adobe CS6 using the Adobe Application Manager Enterprise Edtion. I go through all the steps using AAMEE to include the liccense and updates.  Once the package is created I then go to the software catalog and import the files.  Once th eimport is finished I then create a task to perofrm a package delivery.  I start the job and at some point in the job it fails with a return code of 1603.  Looking at the task I see the following message. 

     

    <nobr>Failure message: </nobr> program has failed with return code = 1603
    <nobr>Package download status: </nobr> Package already downloaded, but failed to launch the program successfully

     

    Can anyone explain what is causeing this failure?



  • 2.  RE: Created Software Package Failing

    Posted May 11, 2015 12:57 PM

    Have you tried running the package manually?

    Does the agent download the entirity of the package? Compare the package in PS to the packge in the agent to see if there are files missing.

    MSI installer error 1603 you can check this tech out: https://support.microsoft.com/en-us/kb/834484

    Regards



  • 3.  RE: Created Software Package Failing

    Posted May 12, 2015 06:03 AM
    You need to find the log files for the install on the client PC. c:\windows\temp is a good place to start or maybe c:\programdata\adobe