Critical System Protection

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CSP management server not issuing certificates when installed

  • 1.  CSP management server not issuing certificates when installed

    Posted Jul 29, 2010 03:24 PM
    I'm currently having an installation issue with Symantec CSP version 5.2. When installing management server the following certificates are not issued agent-cert.ssl, server-cert.ssl, and ui-cert.ssl. I have started a completely fresh installation of Windows Server 2003 Enterprise Edition on a test server. After installing Server 2003 the first application I installed was SQL Server 2005 SP1 following the Symantec CSP installation guide (create a new instance, configure to use mixed mode, set the sa password, register the instance of SQL, and verified NamedPipes and TCP/IP are enabled). After SQL was installed I went ahead and installed CSP. When no error messages popped up or appeared in the application event log I assumed it installed correctly. I went to check the symantec/critical system protection/server folder for the certificates and noticed that they were not issued. I have also verified the test server meets the necessary hardware requirements.  I also removed the current security policy, checked folder permission, verified necessary services are running, and disabled GPO's applied to the test server. I have not installed any patches or hot fixes on the test server either.  

    Does anyone know of a step that I may have missed in the installation process or does anyone know how to manually create these three certificates: agent-cert.ssl, server-cert.ssl, and ui-cert.ssl? Any help would be greatly appreciated.