Data Loss Prevention

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  • 1.  Custom Variables in All: Send Email Notification Response Rule

    Posted Jul 02, 2014 06:07 PM

    Team, I have been working an implementation where the client wants to do custom variables when creating the Email Notification Response Rule.

    To my knowledge, we can not create custom variables but wanted to check if it is possible? If so how?

     

    Variables.png



  • 2.  RE: Custom Variables in All: Send Email Notification Response Rule

    Trusted Advisor
    Posted Jul 04, 2014 02:13 AM

    hello,

     

     It depends of what type of custom varibales you want to add to your notification but you can use incident custom attribute in DLP notification ($ATTRIBUTE<number>$).

     

    Regards



  • 3.  RE: Custom Variables in All: Send Email Notification Response Rule

    Posted Jul 07, 2014 05:19 PM

    Stephane,

    So what will that <number> refere to?

    How do I identify that valu?



  • 4.  RE: Custom Variables in All: Send Email Notification Response Rule

    Trusted Advisor
    Posted Jul 08, 2014 04:29 AM

    ADILT,

     It is not so obvious but if you go to DLP UI page with list of attribute, just put your mouse on an attribute then you will see in bottom of your browser the attribute number in link (or you can edit page source and look in it to have attribute numbers). I never found a better way to get them (except also looking directly into DLP database).

     Regards.



  • 5.  RE: Custom Variables in All: Send Email Notification Response Rule

    Posted Jul 18, 2014 09:34 AM

    Can you provide the exact syntax?

    I tried what you suggested and it said it was an unknown variable.

    My custom variable ID was 122

     



  • 6.  RE: Custom Variables in All: Send Email Notification Response Rule
    Best Answer

    Trusted Advisor
    Posted Jul 18, 2014 09:38 AM

    it is

     

    $ATTRIBUTE_122$

     

    regards



  • 7.  RE: Custom Variables in All: Send Email Notification Response Rule

    Posted Jul 18, 2014 09:48 AM

    ^^ That worked. Thanks a lot.



  • 8.  RE: Custom Variables in All: Send Email Notification Response Rule

    Posted Jul 21, 2014 09:01 AM

    Thank you everyone. This worked. But it looks like only for Custom Attributes (from incident shapshot) can be added. But that is good enough for now.