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  • 1.  DCS:SA registration to UMC -IP/hostname or port?

    Posted Dec 05, 2016 02:00 AM

    I need some help with a DCS:SA registration to the UMC console. I have both the UMC and DCS:SA  up and running and can connect to both. Now,
    when completing the registration of the DCS:SA server,  does the DCS:SA server need to resolve the UMC IP address and hostname or does it send the request via the 8443 port on the UMC when running the registerproduct.bat?



  • 2.  RE: DCS:SA registration to UMC -IP/hostname or port?

    Posted Dec 05, 2016 02:38 AM
      |   view attached

    I have tried running the registerproduct.bat and I get errors. See attached.
     

    Attachment(s)

    txt
    error_0.txt   2 KB 1 version


  • 3.  RE: DCS:SA registration to UMC -IP/hostname or port?

    Posted Dec 05, 2016 03:25 AM

    Ok, so now I searched for the error message and found that I need to upgrade my UMC version to MP1.

    https://support.symantec.com/en_US/article.TECH235244.html

    But I now get an error message when trying to run liveupdate to upgrade the UMC to MP1. - "Failed to establish connection to server or proxy" - and I have entered the correct proxy settings (IP and Port) provided by customer.

    DCS: SA version: 6.6.0772

    DCS UMC version: 6.6.0257

     

    Any ideas?

     

     



  • 4.  RE: DCS:SA registration to UMC -IP/hostname or port?

    Posted Dec 05, 2016 03:40 AM
      |   view attached

    I also get this error when trying to configure liveupdate server settings after adding the proxy server settings.

     



  • 5.  RE: DCS:SA registration to UMC -IP/hostname or port?

    Posted Dec 06, 2016 05:54 AM

    Hi ThaveshinP,

    not sure if this applies to you but I think it's worth checking:

    https://support.symantec.com/en_US/article.TECH235134.html



  • 6.  RE: DCS:SA registration to UMC -IP/hostname or port?

    Posted Dec 06, 2016 07:09 AM

    Contacted Symantec support and it was shown that the DCS and UMC versions are different. The DCS server is on 6.6MP1 while UMC is on 6.6.

    I now need to get the liveupdate running.



  • 7.  RE: DCS:SA registration to UMC -IP/hostname or port?

    Posted Dec 06, 2016 07:17 AM

    @Vladx,

    I did take a look but not sure if it does apply.

    Known Issues:
    1. UMC does not validate credentials while saving Proxy server setting.
    2. UMC does not support Proxy Server and LU server configured with domain credentials.

    Neither of the known issues are part of my config. Only proxy server settings - no credentials required,