Endpoint Protection

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  • 1.  definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 02:21 PM
    definfo.dat and usageinfo.dat files are missing from virusdef folder. Wanted to know what could be the possible reasons for it?


  • 2.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 02:27 PM
    might be the defs got corrupted

    How to determine if virus definitions of Symantec Endpoint Protection client (SEP) 11 or 12 Small Business Edition, are corrupted
    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/9f3886677a030adf802576770050df64?OpenDocument


  • 3.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 02:28 PM
    Defintions are corrupted .

    Follow the steps given below:

    How to determine if virus definitions of Symantec Endpoint Protection client (SEP) 11 or 12 Small Business Edition, are corrupted

    http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/9f3886677a030adf802576770050df64?OpenDocument


  • 4.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 03:43 PM
    I have tried the above steps to no use..Is there anything else that we might be missing??


  • 5.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder
    Best Answer

    Posted Jun 28, 2010 03:47 PM


  • 6.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 04:05 PM
    Does intelligent update requires a reboot?


  • 7.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 04:06 PM
    No , it doesn't require a reboot


  • 8.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 04:13 PM
    no


  • 9.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 05:08 PM

    Thanks you guys for your help!

    I am just curious to know how did Intelligent updater had the virus def's updated when the the liveupdate was failing to update the virusdefs?

    thanks again,
    -Dave



  • 10.  RE: definfo.dat and Usageinfo.dat missing from virusdef folder

    Posted Jun 28, 2010 05:14 PM

    Intelligent Updater is essentially a self-contained installer that will update the definitions and replace any missing files that might otherwise be needed to update via LiveUpdate (such as the files that had gone missing for you).

    sandra